I had a great experience shopping with Picture Polish. There were a few colours I kept seeing on Instagram that were not available through US or Canada stockists, so after talking myself out of buying nail polish from the other side of the world a few times, I finally gave in and allowed myself to make a purchase that required international shipping. I was intimidated by how much the shipping might cost, worried about how PayPal would figure the difference from $AU to $US, concerned about the mystery of customs and worried about breakage on top of everything else. Picture Polish was the best! They were in communication with me by email from almost the moment I submitted my order. Their shipper sent me a text within a day confirming shipment. I received daily update emails from the shipper about where my order was and how quickly it was moving through the process. The package got to me quickly and was packed very carefully. I truly appreciate the care taken to get Alice, Paris and Recovery to me so quickly and carefully. I am sure this will not be my last order.