Welcome to Picture Polish 🙂
Please read order information below:
Minimum Order Spend is: AU$19.00
Max. Items Per Order: Twenty Four (24)
Pre/Back Order: When item/s are available to order ahead of restock. Entire order shipped when item/s restocked.
PayPal: use your PayPal account or Credit Card
Credit Card: Visa or Mastercard only. If your card does not process please try PayPal.
Afterpay: with a spend of $50.00+ for Australian customers 18+ only.
All orders are generally processed and shipped within 2 to 5 business days unless otherwise advised.
Weekly shipping cut off is Thursday midday and no orders are shipped on Fridays.
Please ensure your email address is correct otherwise you will not receive your order confirmation and shipping information emails. If you do not receive any form of email reply or confirmation from us it may be found in your ‘junk folder’ please always check there first thank you.
If you have not received your order within 14 business days please contact us. If you agree with the courier to have your order left that is at your own risk. We do not replace or refund your order if it goes missing.
For International Orders:
Your order is processed in AU$. When you checkout your payment will be processed in AU$ and then converted. The financial institution that issues your credit card or PayPal determines the exact exchange rate charged and any fees. Currencies displayed are approximates. Your order invoice will display AU$.
Your shipping price does not include any import taxes/duties or miscellaneous charges incurred in your country. These are solely your responsibility.
If delivery of your package is refused for any reason, the package will be declared as abandoned. No refund applies.
If you live in a remote area there may be an additional freight fee. We will advise this prior to shipping your order. This fee still applies with free shipping.
Click your Location tab below for shipping rates.
Shipping nail polish Australia wide and to selected International locations we are approved shippers of dangerous (flammable) goods, to which nail polish is. Please read order information below and full terms & conditions before you purchase.
Due to an increase in manufacturing costs our plant-based nail polish colours will rise in price for Classic shades to $14.95 and Collaboration/Opulence shades $16.95 each. Plus Top/Base Coats to $15.95 each. This will be implented accross the store in full by 1st July 2021.
These colours will be available to pre/back order with your STOCKTAKE SALE right now! Your entire order will be shipped from 5th July onwards (once restocked shades arrive).
Retiring Shades (available whilst stocks last):
January 2021: Unfortunately due to changes in UK government VAT collection regulations, direct shipping is no longer available.
Please connect with our UK stockist: Rainbow Connection thank you.
Some international stockists ship to other locations around the world. Please check their shipping page as they may ship to a country that we are unable too.
United States of America & Canada
Macau | Hong Kong | Taiwan | China
European Union (EU)
Please choose carefully as we are not required to provide a refund or replacement if you change your mind, find it cheaper elsewhere, decide you do not like your purchase or have no use for it.
You may choose a refund or return if an item has a major problem. This is when it… has a problem that would have stopped someone from buying the item if they had known about it, is unsafe (please ensure you read nail polish and nail care ingredients listing before purchase), is significantly different from the description and doesn’t do what we said it would, or what you asked for and can’t easily be fixed. Please email a clear photograph and details of the major problem so we can investigate.
Please keep your proof of purchase thank you.
No refund applies if you damage or use goods in an unreasonable or unintended manner.
In the unlikely event we ship you the wrong item, please email a clear photograph of the item/s so we can confirm with your order history and rectify the mistake for you.
We take great care to pack your order so you receive it good condition however if any item/s are received damaged in transit please contact us within 7 days of receiving your order. Please email a clear photograph showing us the damage. As the product/s left us in perfect condition we will refund the cost of damaged product/s only.
Ingredients listings are provided for nail polish, picture curable and nail care products please ensure you read prior to purchase.