Free shipping on orders AU$65.00 Australia plus AU$75.00 to New Zealand, Canada + USA. Afterpay on orders $60.00+ Australia only.

Orders | shipping


July News

  • NEW Creme Mystery Polishes + Fill ’em Up available from Monday 1st July at 3:00 am (Australian EST)
  • Whats Up Nails powders early July.
  • MoYou London stamping plates early July.  Includes new Botanical, Pro, Summer Lovin, Crazy Cat, Scandi, Flower Power, Hipster + Tropical.

 

Shipping nail polish Australia wide and to selected International locations we are approved shippers of dangerous (flammable) goods. Please read all the important information below and full terms & conditions before you purchase.

Purchase Information

All orders are generally processed and shipped within 2 to 5 business days unless otherwise advised.

Weekly shipping cut off is Thursday at 12:00 pm (Australian Brisbane Time). No orders are shipped on Fridays.

Free shipping applies with a specific spend value.

Payment accepted via PayPal or Credit Card (Mastercard or Visa only)

Afterpay is available with a spend of $60.00+ for Australian customers 18+ only.

Please ensure your email address is correct otherwise you will not receive your order confirmation and shipping information emails.

If you do not receive any form of email reply or confirmation from us it may be found in your ‘junk folder’ please always check there first thank you.

If you have not received your order within 14 business days please contact us.

If you agree with the courier to have your order left that is at your own risk. We do not replace your order if it goes missing.

Australia

  • Minimum Spend Per Order:  $19.00
  • Maximum Item Limit Per Order: 2 of each item only
  • Maximum Item Per Order: 18 items
  • Flat Rate: $10.00
  • Spend $65.00: Free Shipping
  • Delivery time frames vary from 2 to 7 business days.
  • Australia orders shipped with eParcel (Australia Post)

You will receive an email track advice so you will always know where your order is.

New Zealand, USA + Canada

  • Minimum Spend Per Order:  AU$19.00
  • Maximum Item Limit Per Order: 2 of each item only
  • Maximum Item Per Order: 18 items
  • Flat Rate: AU$15.00
  • Spend AU$75.00: Free Shipping

Approx. US$53.00 spend to receive free shipping (currency conversion)

  • Delivery time frames vary from 2 to 7 business days.
  • New Zealand, USA + Canada orders shipped with DHL Express.

All terms + conditions that apply to International Shipping applies to your orders too.  Please see International Shipping below.

You will receive an email track advice so you will always know where your order is.

International Shipping Information

All orders are shipped from Australia. And are moved with DHL Express (premium express service) and arrive within 3 to 5 business days. Tracking available online.

Picture Polish is based in Australia therefore all orders are processed in AU$. The converted prices displayed are approximates only. When you checkout your payment will be processed in AU$ and then converted by your financial institution. The financial institution that issues your credit card or PayPal determines the exact exchange rate charged and any fees. This may vary slightly to what appears on checkout. The invoice you receive with your order will be displayed in AU$ however your order is processed in your currency.

Please note your freight price does not include any import taxes/duties or miscellaneous charges incurred in your country. These are solely your responsibility.

If delivery of your package is refused for any reason, the package will be declared as abandoned.  No refund applies.

If you live in a remote area there may be an additional freight fee and we will advise this prior to shipping your order. This fee still applies with free shipping.

Please see FAQ on shipping for nail polish.

International Shipping Rates

  • Minimum Spend Per Order: AU$19.00
  • Maximum Item Limit Per Order: 2 of each item only
  • Maximum Item Per Order: 18 items
  • Flat Rate : AU$25.00 Express
  • Spend AU$120.00: Free Express

Express Shipping available to

  • Japan
  • Hong Kong
  • Taiwan
  • India
  • South Korea
  • Malaysia
  • Singapore
  • Sri Lanka
  • Thailand
  • United Kingdom
  • Ireland
  • Austria
  • Belgium
  • Bulgaria
  • Czech. Rep
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Latvia
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Sweden
  • Switzerland
  • Ukraine

Returns/Refunds

Please choose carefully as we are not required to provide a refund or replacement if you change your mind, find it cheaper elsewhere, decide you do not like your purchase or have no use for it.

You may choose a refund or return if an item has a major problem. This is when it… has a problem that would have stopped someone from buying the item if they had known about it, is unsafe (please ensure you read nail polish and nail care ingredients listing before purchase), is significantly different from the description and doesn’t do what we said it would, or what you asked for and can’t easily be fixed. Please email a clear photograph and details of the major problem so we can investigate.

Please keep your proof of purchase thank you.

No refund applies if you damage or use goods in an unreasonable or unintended manner.

In the unlikely event we ship you the wrong item, please email a clear photograph of the item/s so we can confirm with your order history and rectify the mistake for you.

We take great care to pack your order so you receive it good condition however if any item/s are received damaged in transit please contact us within 7 days of receiving your order.  Please email a clear photograph showing us the damage.  We may choose to either refund or replace item/s damaged in transit.

Ingredients listings are provided for nail polish, picture curable and nail care products please ensure you read prior to purchase.