Shipping Rates and Very Important Information

Shipping nail polish the right way is what you get with piCture pOlish.  Australia wide and to selected International locations.  We highly recommend you read all the important information below and if you’re ready to buy nail polish / lipstick online now please go for it and know you’re supporting a brand that cares about you and the safe arrival of your order.

  • Important Information

    Minimum Spend Per Order:  AUD $19.00

    Maximum Item Per Order: 16 items

    FREE shipping applies with a specific spend value (see shipping below)

    We ship to selected worldwide destinations (if your location is not listed unfortunately we do not ship to you).

    Payment accepted via PayPal or Credit Card (Mastercard or Visa only).

    All orders are generally processed and dispatched within 1 to 2 business days unless otherwise advised.

    Weekly shipping cut off is Thursday at 12:00 pm (Australian Brisbane Time). No orders are shipped on Fridays.

    Please ensure your email address is correct otherwise you will not receive your order confirmation and shipping information emails.

    All orders are moved ‘signature only’ for security purposes and proof of delivery. If you have not received your order within 14 business days please contact us. If you agree with the courier to have your package left that is at your own risk and we do not replace your package if it goes missing.

    Strictly no return/refund for change of mind.  If your shades are received damaged please contact us within 7 days of receiving your order.

  • Australia Wide

    Minimum Spend Per Order:  $19.00

    Maximum Item Per Order: 16 items (your order may be received in two packages if it contains nail polish only or if you reside in an metro area we may choose to move your order by DHL Express)

    Shipping: $8.00 (by road only with Australia Post Eparcel)

    Spend $59.00: FREE shipping

    Spend $119.00: FREE shipping + $12.00 DISCOUNT

    Once your items have been dispatched you will receive an email track advice so you will always know where your order is.

  • International (Selected Locations)

    Minimum Spend Per Order: $19.00

    Maximum Item Per Order: 16 items

    All prices listed via our store are in AUD$ and are converted to your currency as approximates only. All payments are processed in AUD$ and the financial institution that issues your credit card determines the exact exchange rate you will be charged and that may vary from financial institution.

    Shipping rates are below for your destination and if you have any questions please contact us.

    Please ensure your delivery address is a street location and not a PO Box (except for UAE).

    International Orders are moved with DHL Express (premium express service) and arrive within 3 to 5 business days with full tracking online.

    Please note your freight price does not include any import taxes/duties or miscellaneous charges incurred in your country. These are solely your responsibility.

    If delivery of your package is refused for any reason, the package will be declared a abandoned and destroyed by customs. No refund applies.

    If you live in a remote area there may be an additional freight fee and we will advise this prior to processing your order. This fee still applies with free shipping.

    We are unable to declare your order as a gift nor under value the true cost of your order for import purposes.

    Rates

    New Zealand, USA, Canada, Hong Kong, India, Japan, South Korea, Macau, Malaysia, Singapore and Taiwan

    Shipping : $23.00

    Spend $119.00:  FREE Express Shipping

     

    United Kingdom,  Austria, Belgium, Denmark, France, Germany, Ireland, The Netherlands, Norway, Spain, Sweden and Switzerland

    Shipping : $29.00

    Spend $129.00:  FREE Express Shipping

     

    Czech (Rep. of), Finland, Hungary, Saudi Arabia and United Arab Emirates

    Shipping: $34.00

    Spend $143.00:  FREE Express Shipping

     

  • International (Orders without Nail Polish)

    Minimum Spend Per Order: $19.00

    Maximum Item Per Order: 16 items

    We are able to ship orders that do not include nail polish via International Airmail to most locations.  To request a quote please contact us and let us know which items you would like to order, your name, address details and phone number.  All orders are processed via email with PayPal as the only payment option at this time.

    Please note all the above guidelines for international shipping still apply with this option.

  • piCture pOlish HQ

    piCture pOlish HQ is located at Unit 3/59 Township Drive, Burleigh Heads, Queensland, Australia

    Open: Monday to Thursday

    Closed: Friday, Saturday, Sunday and Public Holidays

    Selected ‘appointment times’ are available to visit piCture pOlish HQ so please contact us to make your time