FAQ

Read how Picture Polish began life via Our Story enjoy!

Australia. Our nail polish, nail care and remover products are all designed, formulated and made by a manufacturer. We are often referred to as an ‘indie’ brand whilst we are independently owned family business we do not make our nail polish in house.

Nail art brushes and tools are made in China. Glass Nail File and Manicure Stick are made in The Czech Republic.

All labels, packaging and printing for Picture Polish products are made and printed in Australia supporting local business.

Our nail polish product boxes are made in Australia from 25% recycled cardboard. They can be recycled or keep your polish in them for extra storage benefits.

Original Nail Polish

Does not contain toluene, dibutyl phthalate (DBP), formaldehyde, formaldehyde resin, camphor, ethyl tosylamide, xylene, fragrance, parabens or animal ingredients.  No animal testing.

Nail Polish Ingredients:

Ethyl Acetate, Butyl Acetate, Nitrocellulose, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, Isopropyl Alcohol, Acrylates Copolymer, Stearalkonium Bentonite, N–Butyl Alchohol, Styrene/Acrylates Copolymer, Benzophenone 1, Polyvinyl Butyral, Trimethyl Pentanediyl Dibenzoate.

Plant-Based Nail Polish

Plant-based ‘sustainable’ nail polish does not contain Toluene, Dibutyl Phthalate (DBP), Formaldehyde, Formaldehyde Resin & Ethyl Tosylamide, Camphor, Xylene, Triphenyl Phosphate, Benzophenones, Styrene acrylates, Fragrance or Parabens. No Animal by-products or animal derived ingredients with No animal testing.

83% of ingredients (solvents, plasticisers and film formers) are derived from plants sources such as: sugar cane, manioc, potato and corn.

Butyl Acetate, Ethyl Acetate, Nitrocellulose, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, Alcohol, Stearalkonium Bentonite, Etocrylene, Diacetone Alcohol, Hexanal, Phosphoric Acid, Isopropyl Alcohol, N-Butyl Alcohol, Tocopherol, Polyethylene Terephthalate, Calcium Aluminium Borosilicate, Mica

may contain +/-: CI 15850:1 Red Lake, CI 15850:2 Red 6 Lake, CI 77499 Black Iron Oxide, CI 77891 Titanium Dioxide,  CI 15880 Red 34 Lake, CI 77019  Mica, CI 77163 Bismuth Oxychloride, CI 77491 Red Iron Oxide, CI 77510 Ferric Ferrocyanide, CI 19140 Yellow 5 Lake, CI 77000 Aluminium Paste, CI 60725 Violet 2, CI 75170, Polyethylene Terephthalate, Silica.

Caring for your nail polish is very important. Store in a cool and dry place away from direct sunlight.  Keep away from heat, flame and unsupervised children.

Yes.  Scientifically controlled, standard test methods for oxygen and water vapour transfer between one side of the film and the other show the polish coatings to be highly permeable.

Yes.  All our nail polish, nail care & remover products are manufactured in a halal certified facility, therefore all products are halal certified.

Yes. Our nail polish, nail care and remover formulation do not contain animal ingredients.

You can read all reviews for Picture Polish nail polish and associated products here, and account holders receive 50 reward points for every review they write.

Yes.  All nail art brushes contain synthetic bristles.

No.  Picture Polish products have not been tested on animals nor do they include any ingredients tested on animals.

Picture Polish is available to buy online in Australia and via selected international stockists.

Sadly No.  At this time Picture Polish is not available via offline retail stores in Australia or Internationally.

Picture Polish ships internationally to selected locations. Click here to see which countries are included.

Nail polish is classed as flammable (dangerous goods) for shipping purposes and unfortunately cannot be shipped via International airmail. Similar to perfume. These rules and regulations are governed by the Universal Postal Union (UPU) and IATA (International Airport Transport Association). Therefore we are only approved to ship our nail polish with DHL Express and to select countries. Some countries do not accept nail polish full stop and other countries have special rulings for example in Russia, DHL Express does not deliver to homes only to business. So as much as we wish we could ship to everyone around the world at this point in time, sadly it is not possible.

Before you begin shopping visit Shipping as there are different processes and shipping costs for Australian and International orders.

You will also find delivery time frames, returns/refund policy and lots of really important information that will assist you when shopping.

If you need further assistance please contact us here.

From time to time including sales events, some nail polish colours will be on pre-order.  That means the polish will be restocked soon. If you purchase an item that is on pre-order, your order will be held and shipped in full when the nail polish has been restocked.

We accept payments via PayPal or Credit Card (Visa, Mastercard, Amex only).  Afterpay is available to Australian customers only with a minimum spend of $59.00 per order. Afterpay is available to USA, Canada and New Zealand.

If your credit card does not work through that payment option please try via PayPal. Some international locations may not allow your credit card to be used in Australia.

All orders are processed in Australian dollars. The price you see will be either your currency or AU$. The conversion works on your location and prices listed are approximates only.

When you checkout your payment will be processed in Australian dollars and automatically converted by your financial institution. The invoice you receive with your order will be in AU$ however your order will be converted to your currency which may be less or more depending on your location.

The financial institution that issues your credit card or payment gateway determines the exact exchange rate charged and fees. This may vary from financial institution and to what appears on checkout.

If you have any questions on conversion please contact us thanks.

Yes. Please see shipping for free offers available.

Yes. Providing you have created an account with Picture Polish you have access to rewards which offers you ways to earn extra discount shopping dollars. Read full details here.

No. However we do offer a gifting service, where you can purchase items from our store and we will include your personal message with the package. All orders are already gift wrapped by The Girls.

No. We are unable to send out samples of our products prior to purchase.

View all retired Picture Polish shades via our Back Catalogue.

Our most frequently asked question… sadly we are unable to create a shade with everyone however we do invite some fans to create shades with us each year.

It’s curable Lacquer. Picture Curable is what we love about polish. Easy to apply and self-leveling. Easy to remove, wipes off at 2 minutes and no nail damage. With the benefits of gel. Cures quickly, intense colour + gloss and long wear.

Please read the Picture Curable Guide for more details.