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So many FAQ questions… Picture Polish & Picture Curable are two separate product ranges, with different information. Please refer to each one.  We’ve try to answer as many questions as we could however if you need further assistant please contact us thank you.

Picture Polish

What is the Picture Polish story?

Read how Picture Polish began life via Our Story enjoy!

Where is Picture Polish made?

Australia. Our nail polish, nail care and remover products are all designed, formulated and made by a manufacturer. We are often referred to as an ‘indie’ brand whilst we are independently owned family business we do not make our nail polish in house.

Nail art brushes and tools are made in China. Glass Nail File and Manicure Stick are made in The Czech Republic.

All labels, packaging and printing for Picture Polish products are made and printed in Australia supporting local business.

Our nail polish product boxes are made in Australia from 25% recycled cardboard. They can be recycled or keep your polish in them for extra storage benefits.

What ingredients are used to make our nail polish?

Original Nail Polish

Does not contain toluene, dibutyl phthalate (DBP), formaldehyde, formaldehyde resin, camphor, ethyl tosylamide, xylene, fragrance, parabens or animal ingredients.  No animal testing.

Nail Polish Ingredients:

Ethyl Acetate, Butyl Acetate, Nitrocellulose, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, Isopropyl Alcohol, Acrylates Copolymer, Stearalkonium Bentonite, NButyl Alchohol, Styrene/Acrylates Copolymer, Benzophenone 1, Polyvinyl Butyral, Trimethyl Pentanediyl Dibenzoate.

Plant-Based Nail Polish

Plant-based ‘sustainable’ nail polish does not contain Toluene, Dibutyl Phthalate (DBP), Formaldehyde, Formaldehyde Resin & Ethyl Tosylamide, Camphor, Xylene, Triphenyl Phosphate, Benzophenones, Styrene acrylates, Fragrance or Parabens. No Animal by-products or animal derived ingredients with No animal testing.

83% of ingredients (solvents, plasticisers and film formers) are derived from plants sources such as: sugar cane, manioc, potato and corn.

Butyl Acetate, Ethyl Acetate, Nitrocellulose, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, Alcohol, Stearalkonium Bentonite, Etocrylene, Diacetone Alcohol, Hexanal, Phosphoric Acid, Isopropyl Alcohol, N-Butyl Alcohol, Tocopherol, Polyethylene Terephthalate, Calcium Aluminium Borosilicate, Mica

may contain +/-: CI 15850:1 Red Lake, CI 15850:2 Red 6 Lake, CI 77499 Black Iron Oxide, CI 77891 Titanium Dioxide,  CI 15880 Red 34 Lake, CI 77019  Mica, CI 77163 Bismuth Oxychloride, CI 77491 Red Iron Oxide, CI 77510 Ferric Ferrocyanide, CI 19140 Yellow 5 Lake, CI 77000 Aluminium Paste, CI 60725 Violet 2, CI 75170, Polyethylene Terephthalate, Silica.

What is the bottle volume of Picture Polish?

The bottle volume is 11 ml e 0.37 fl.oz.

Does Picture Polish nail polish have a used by date?

No.  We recommend 24 months from opening however if your polish thickens or dries out over time please add thinners.

 

How to store Picture Polish nail polish?

Caring for your nail polish is very important. Store in a cool and dry place away from direct sunlight.  Keep away from heat, flame and unsupervised children.

Is Picture Polish breathable and permeable?

Yes.  Scientifically controlled, standard test methods for oxygen and water vapour transfer between one side of the film and the other show the polish coatings to be highly permeable.

Is Picture Polish halal?

Yes.  All our nail polish, nail care & remover products are manufactured in a halal certified facility, therefore all products are halal certified.

Is Picture Polish nail polish vegan?

Yes. Our nail polish, nail care and remover formulation do not contain animal ingredients.

Where can I read reviews on Picture Polish?

You can read all reviews for Picture Polish nail polish and associated products here, and account holders receive 50 reward points for every review they write.

Are Picture Polish nail art brushes vegan?

Yes.  All nail art brushes contain synthetic bristles.

Are Picture Polish products tested on animals?

No.  Picture Polish products have not been tested on animals nor do they include any ingredients tested on animals.

Ordering & Shipping

Where can you buy Picture Polish?

Picture Polish is available to buy online in Australia and via selected international stockists.

Is Picture Polish available offline?

Sadly No.  At this time Picture Polish is not available via offline retail stores in Australia or Internationally.

Does Picture Polish ship worldwide?

Picture Polish ships internationally to selected locations. Click here to see which countries are included.

Why does Picture Polish only offer Express Shipping internationally for nail polish?

Nail polish is classed as flammable (dangerous goods) for shipping purposes and unfortunately cannot be shipped via International airmail. Similar to perfume. These rules and regulations are governed by the Universal Postal Union (UPU) and IATA (International Airport Transport Association). Therefore we are only approved to ship our nail polish with DHL Express and to select countries. Some countries do not accept nail polish full stop and other countries have special rulings for example in Russia, DHL Express does not deliver to homes only to business. So as much as we wish we could ship to everyone around the world at this point in time, sadly it is not possible.

How to place an order on Picture Polish?

Before you begin shopping visit Shipping as there are different processes and shipping costs for Australian and International orders.

You will also find delivery time frames, returns/refund policy and lots of really important information that will assist you when shopping.

If you need further assistance please contact us here.

What does it mean when a nail polish is on pre-order?

From time to time including sales events, some nail polish colours will be on pre-order.  That means the polish will be restocked soon. If you purchase an item that is on pre-order, your order will be held and shipped in full when the nail polish has been restocked.

What payment method does Picture Polish accept?

We accept payments via PayPal or Credit Card (Visa, Mastercard, Amex only).  Afterpay is available to Australian customers only with a minimum spend of $59.00 per order. Afterpay is available to USA, Canada and New Zealand.

If your credit card does not work through that payment option please try via PayPal. Some international locations may not allow your credit card to be used in Australia.

How does currency conversion work on Picture Polish?

All orders are processed in Australian dollars. The price you see will be either your currency or AU$. The conversion works on your location and prices listed are approximates only.

When you checkout your payment will be processed in Australian dollars and automatically converted by your financial institution. The invoice you receive with your order will be in AU$ however your order will be converted to your currency which may be less or more depending on your location.

The financial institution that issues your credit card or payment gateway determines the exact exchange rate charged and fees. This may vary from financial institution and to what appears on checkout.

If you have any questions on conversion please contact us thanks.

Does Picture Polish offer free shipping?

Yes. Please see shipping for free offers available.

Does Picture Polish have rewards?

Yes. Providing you have created an account with Picture Polish you have access to rewards which offers you ways to earn extra discount shopping dollars. Read full details here.

Does Picture Polish offer gift vouchers?

No. However we do offer a gifting service, where you can purchase items from our store and we will include your personal message with the package. All orders are already gift wrapped by The Girls.

Other Information

Does Picture Polish send out samples?

No. We are unable to send out samples of our products prior to purchase.

What Picture Polish shades are retired?

View all retired Picture Polish shades via our Back Catalogue.

How to create a collaboration shade with Picture Polish?

Our most frequently asked question… sadly we are unable to create a shade with everyone however we do invite some fans to create shades with us each year.

Picture Curable

What is Picture Curable?

It’s curable Lacquer. Picture Curable is what we love about polish. Easy to apply and self-leveling. Easy to remove, wipes off at 2 minutes and no nail damage. With the benefits of gel. Cures quickly, intense colour + gloss and long wear.

Please read the Picture Curable Guide for more details.