Here is my experience for my first own order from Picture Polish:
After I got the notification, that Recovery is back in stock I went to the website and placed my order (for Recovery and many other polishes). Just 4 days after I have placed my order, I’ve gotten the notification from DHL Express, that my order has been picked up. Unfortunately, I was a bit unlucky and my order got stuck at customs, so I wrote the girls a message on Instagram on how to proceed. They responded almost right away (the addition “almost” is only due to the different time zones) and tried very hard to help me get my order as fast as possible. A few days later I received my order and was glad to see, everything I ordered was in perfect condition (the girls did an amazing job packaging everything as safely as possible!) I will definitely order from Picture Polish again!